Podcast: Michelle Rowan on Satisfaction and Validation

Business Podcasts at Blog Talk Radio with Franchise Today on BlogTalkRadio. Paul Segreto of Fanchise Today and Michelle Rowan of Franchise Business Review discuss the importance of franchisee Satisfaction and Validation. Michelle Rowan and Eric Stites are committed to the franchise community. Loved working with them on the Franchisee Performance Research this fall. Preliminary results[…]

What is the Creative Culture (Adhocracy) in Franchising?

As the developed world shifted from the industrial age to the information age, a fourth foundational variety of organization emerged. It is an organizational form that is most responsive to the hyperturbulent, ever-accelerating conditions that increasingly typify the organizational world of the twenty-first century. With a rapidly decreasing half-life of product and service advantages, a[…]